Retrieval-augmented generation systems for enterprise knowledge

    RAG Systems
    Enterprise Knowledge Retrieval That Eliminates Hallucinations

    Advanced retrieval patterns, hybrid search, reranking pipelines, and multi-tenant knowledge isolation - grounded in your proprietary data.

    ★ Pinecone★ Weaviate★ Hybrid Search★ Cohere Rerank★ LlamaIndex★ RAGAS Eval★ Pinecone★ Weaviate★ Hybrid Search★ Cohere Rerank★ LlamaIndex★ RAGAS Eval★ Pinecone★ Weaviate★ Hybrid Search★ Cohere Rerank★ LlamaIndex★ RAGAS Eval★ Pinecone★ Weaviate★ Hybrid Search★ Cohere Rerank★ LlamaIndex★ RAGAS Eval

    Why This Matters

    LLMs Without Retrieval Hallucinate.

    Large language models are powerful but unreliable when it comes to your proprietary data. They hallucinate confidently, can't access real-time information, and have no knowledge of your internal documents, policies, or databases. RAG solves this by grounding LLM responses in your verified data.

    But naive RAG - embed documents, search with cosine similarity, stuff into a prompt - doesn't work in production. Enterprises need hybrid search (dense + sparse), multi-stage reranking for precision, document-level access control, multi-tenant isolation, and rigorous evaluation of retrieval quality.

    We build production RAG systems that consistently achieve 95%+ retrieval precision using advanced patterns: hybrid search with BM25 + dense embeddings, Cohere Rerank for precision, parent-child document hierarchies for context preservation, and RAGAS evaluation pipelines for continuous quality monitoring.

    Our Tech Stack

    Production-Grade Tools We Deploy

    Vector Databases

    Pinecone
    Managed vector DB with metadata filtering
    Weaviate
    Open-source with hybrid search built-in
    Qdrant
    High-performance Rust-based vector search
    Milvus
    Scalable open-source vector database
    pgvector
    PostgreSQL extension for vector similarity
    Chroma
    Lightweight vector DB for prototyping

    Embedding Models

    OpenAI text-embedding-3-large
    3072-dim embeddings with Matryoshka support
    Cohere Embed v3
    Multilingual embeddings with compression
    Voyage AI
    Domain-specific embeddings (code, law, finance)
    BGE-M3
    Multi-granularity embeddings for hybrid retrieval
    Jina Embeddings v3
    Long-context embeddings up to 8192 tokens

    Orchestration

    LangChain
    Composable RAG chains with retriever abstractions
    LlamaIndex
    Data framework purpose-built for RAG
    Haystack
    End-to-end NLP framework by deepset
    Dify
    Open-source LLM app platform with visual RAG builder

    Chunking & Parsing

    LangChain Text Splitters
    Recursive, semantic, and token-based chunking
    Unstructured.io
    Multi-format document parsing (PDF, DOCX, HTML)
    LlamaParse
    LLM-powered document parsing for complex layouts
    Docling
    IBM's document understanding for structured extraction

    Reranking

    Cohere Rerank
    Cross-encoder reranking for precision boost
    Jina Reranker
    Open-weight reranking model
    ColBERT v2
    Late-interaction model for efficient reranking
    FlashRank
    Ultra-fast lightweight reranking

    Search Infrastructure

    Hybrid Search (Vector + BM25)
    Combines semantic and lexical matching
    Elasticsearch
    Full-text search with vector capabilities
    OpenSearch
    AWS-managed search with neural search plugin

    Evaluation

    RAGAS
    RAG-specific metrics: faithfulness, relevancy, precision
    TruLens
    Evaluation and tracking for LLM applications
    DeepEval
    14+ metrics for comprehensive RAG evaluation

    Caching & Infrastructure

    GPTCache
    Semantic caching to reduce redundant LLM calls
    Redis Semantic Cache
    Vector-based cache for similar queries
    Kubernetes
    Container orchestration for RAG pipelines

    Architecture Deep-Dive

    How We Build It

    Advanced Retrieval Patterns

    Hybrid search combining dense embeddings + sparse BM25 for optimal recall. Multi-index routing for different document types. Metadata filtering and access-control-aware retrieval.

    • Hybrid search: dense vector similarity + BM25 lexical matching with RRF fusion
    • Multi-index routing: different vector indexes for different document types
    • Metadata filtering: filter by date, department, document type before search
    • Access-control-aware retrieval: users only see documents they're authorized for
    • Query expansion: HyDE (Hypothetical Document Embeddings) for better recall
    • Multi-query retrieval: generate multiple query variations for comprehensive coverage

    Chunking & Ingestion Strategies

    Semantic chunking, parent-child document hierarchies, sliding window with overlap. Multi-format parsing with Unstructured.io and LlamaParse for complex layouts.

    • Semantic chunking: split by meaning boundaries, not fixed token counts
    • Parent-child hierarchies: retrieve chunks but pass parent context to LLM
    • Sliding window with overlap for continuous text without context loss
    • LlamaParse for complex documents: tables, forms, engineering drawings
    • Unstructured.io for 20+ file formats: PDF, DOCX, PPTX, HTML, images
    • Metadata enrichment: auto-tag chunks with source, page, section, date

    Reranking & Quality Pipeline

    Two-stage retrieval: fast vector search followed by Cohere Rerank or ColBERT for precision. Source citation with page/paragraph references. Confidence scoring and fallback.

    • Two-stage pipeline: retrieve 50 candidates -> rerank to top 5 with Cohere Rerank
    • ColBERT v2 for efficient late-interaction reranking on-premise
    • Source citations: every answer includes document name, page, and paragraph
    • Confidence scoring: responses flagged when retrieval quality is low
    • 'I don't know' fallback: graceful handling when information isn't in the knowledge base
    • Answer quality monitoring with RAGAS faithfulness and relevancy scores

    Multi-Tenant Knowledge Isolation

    Namespace-level isolation in vector DBs. Role-based access control on document collections. Per-tenant embedding pipelines with data sovereignty compliance.

    • Namespace isolation: each tenant's data in separate vector DB namespaces
    • Row-level security: documents tagged with access control metadata
    • Per-tenant embedding pipelines: isolated ingestion and indexing
    • Data sovereignty: tenant data stays in specified regions (EU, MENA, APAC)
    • Cross-tenant analytics without data leakage using aggregated insights
    • Tenant-specific model customization: fine-tuned embeddings per organization

    Data Security, Governance & Safety

    Enterprise AI demands enterprise-grade security. Every solution we deploy follows strict data sovereignty, safety, and compliance standards.

    Data Sovereignty

    • Your data stays in your infrastructure - always
    • Deploy on your cloud (AWS, Azure, GCP) or on-premise
    • No data leaves your environment
    • Full compliance with regional data residency requirements

    Model Safety & Guardrails

    • NVIDIA NeMo Guardrails for content safety
    • PII detection and redaction with Presidio
    • Prompt injection defense and input sanitization
    • Hallucination detection and factual grounding

    Access Control & Audit

    • Role-based access control for all AI systems
    • Immutable audit logs for every interaction
    • SOC 2 Type II, ISO 27001 compliance frameworks
    • GDPR, HIPAA, and industry-specific regulations

    Responsible AI

    • Bias testing with Fairlearn and AI Fairness 360
    • Model explainability via SHAP and LIME
    • Transparency reports for stakeholders
    • Continuous fairness monitoring in production

    FAQ

    Frequently Asked Questions

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