Human-centricity
Use technology to support worker wellbeing, skills and agency not simply to remove people from the process.
Questions
- Who becomes safer or more capable?
- What judgement stays with people?
- How are workers involved in design and evaluation?
Practices
- Co-design with operators and SMEs
- Human approval for consequential actions
- Knowledge capture with source citations
- Training and role-transition planning
Possible measures
- Time to competence
- Escalations and overrides
- Safety and ergonomic indicators
- Adoption and user confidence

