Spare Parts & Obsolescence Intelligence

Client

Who We Worked With

An oil and gas operator managing a multi-OEM installed base across multiple sites, with equipment from Honeywell, Schneider, ABB, Siemens, Emerson and other vendors.

Problem

The Business Problem

Finding replacement part numbers and end-of-support status across equipment from different manufacturers meant hours of manual digging through OEM catalogs, datasheets and emails for every single query.

Baseline

Where They Started

• Part lookups taking hours per query across OEM catalogs
• Obsolescence status scattered across vendor bulletins and emails
• No single consistent answer across OEMs and sites
• Strict plant security rules ruling out cloud SaaS tools

Data

Data Sources Used

• OEM catalogs and datasheets for Honeywell, Schneider, ABB, Siemens, Emerson
• Vendor end-of-support and product-change bulletins
• Installed-base register and engineering tag list
• Historical purchasing and spares-consumption data

Solution

What We Built

AI agents that map installed equipment to replacement parts and obsolescence status across OEMs, deployed completely offline inside the customer's environment. No data ever leaves the plant.

Integration

Systems We Connected

• Local ingestion of OEM catalogs, datasheets and bulletins
• Connector to the installed-base / asset register
• Single search and chat interface for engineering and reliability teams
• Periodic offline sync of new OEM documents under change control
• Air-gapped deployment - no external network calls

Timeline

Project Timeline

Working agent on the first OEM library in 4 weeks. Multi-OEM coverage and offline deployment completed within one quarter.

Governance

Security & Compliance

• Fully offline, air-gapped deployment inside the plant
• No external network calls and no data egress
• Source documents and answers fully traceable per query
• Change-controlled refresh of OEM content
• Customer owns the agents, the index and the underlying content