Factory-Floor AI Chatbot
SOPs, Troubleshooting & Operator Knowledge
Instant answers for operators and technicians from SOPs, work instructions, equipment manuals and maintenance history. Multilingual, tablet-ready and MES-aware.
Quick Answer
NeoBram builds factory-floor AI chatbots that give operators and technicians instant answers from SOPs, work instructions, equipment manuals and maintenance history - multilingual, tablet- or HMI-ready, MES-aware, and deployed on-premise with full audit trail.
Why This Matters
Operator Knowledge Walks Out the Door Every Day.
20-40% of skilled operators retire over the next decade. The know-how they carry - 'when the line jams here, do this' - lives in their heads and a handful of paper SOPs that nobody reads under time pressure.
A factory-floor AI chatbot turns SOPs, equipment manuals, maintenance history and tribal knowledge into a single conversational interface. Operators ask in their native language and get the exact procedure, torque spec or troubleshooting tree in seconds.
We deploy on-premise or in your private cloud with full RAG over your documents, MES-aware context (current product, line state, recent alarms), and a feedback loop so unanswered questions become new SOP entries. No data leaves your network.
Our Tech Stack
Production-Grade Tools We Deploy
Foundation models
RAG stack
Edge UI
Integration
Architecture Deep-Dive
How We Build It
SOP & manual search
Conversational search over your full SOP library, equipment manuals, MSDS, change-over guides and quality procedures with citation back to the source document and page.
- Cited answers - every response links to source SOP
- Image and diagram retrieval (not just text)
- Version-aware (always current approved revision)
- PDF, DOCX, scanned and handwritten supported
Troubleshooting assistant
Step-by-step troubleshooting trees built from manuals plus past maintenance history. Asks operator clarifying questions, narrows root cause, recommends action.
- Interactive decision trees from OEM manuals
- Past-case retrieval from CMMS history
- Step-by-step recommended actions with safety callouts
- Auto-escalate to maintenance if outside operator scope
Multilingual & voice
Operators ask in their native language (Hindi, Marathi, Spanish, Vietnamese, Mandarin, Arabic and more). Voice input via Whisper for hands-free use in noisy areas.
- 30+ languages out of the box
- Voice input via Whisper (offline)
- Translation of source SOPs preserved with English original
- Per-operator language preference
MES context & feedback loop
Chatbot knows the current product, line state, recent alarms and operator role - so the same question gets the right answer for the current context. Unanswered questions queue for SOP authors to address.
- Current SKU and batch context from MES
- Recent alarms and downtime context
- Role-aware answers (operator vs maintenance vs QA)
- Unanswered-question queue feeds SOP improvements
Data Security, Governance & Safety
Enterprise AI demands enterprise-grade security. Every solution we deploy follows strict data sovereignty, safety, and compliance standards.
Data Sovereignty
- Your data stays in your infrastructure - always
- Deploy on your cloud (AWS, Azure, GCP) or on-premise
- No data leaves your environment
- Full compliance with regional data residency requirements
Model Safety & Guardrails
- NVIDIA NeMo Guardrails for content safety
- PII detection and redaction with Presidio
- Prompt injection defense and input sanitization
- Hallucination detection and factual grounding
Access Control & Audit
- Role-based access control for all AI systems
- Immutable audit logs for every interaction
- SOC 2 Type II, ISO 27001 compliance frameworks
- GDPR, HIPAA, and industry-specific regulations
Responsible AI
- Bias testing with Fairlearn and AI Fairness 360
- Model explainability via SHAP and LIME
- Transparency reports for stakeholders
- Continuous fairness monitoring in production
FAQ
Frequently Asked Questions
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